FAQs
At this time, we’re an online retailer but follow us on our social media pages (FB, Insta, TikTok) to be the first to know where and when we’ll do a pop-up.
There are a number of factors which will determine the time your order will arrive in such as your delivery service selection, etc. For some areas, next-day delivery may be available. Once you go to checkout and input your information you’ll be able to see your options.
Yes, once you have placed your order, you will receive your confirmation and tracking number (this may take up to 24 hours) also be sure to check your spam folder.
Every garment has its sizing chart. Please check your measurements to see what size works best for you. *NOTE keep in mind that the type of undergarments (bras, corsets, etc. may affect your sizing. If you’re unsure or need help click here)
Each garment comes with care instructions. Also, you can visit our YouTube channel for garment care, styling tips, tricks, and more.
Contact us as soon as possible so we can address your issue in a timely manner.
We accept returns within 30 days of purchase. We can provide you with store credit for the value of the product that you’re sending back, exchange it for another item, or issue a refund. Once received, your request will be processed. You must contact us first for arrangements, NO EXCEPTIONS!
Email [email protected] with any relevant info, links, etc. We’d love to hear from you, so don’t be shy.
Please Note
Customers are 100% responsible for their own return shipping fees with tracking, this includes the additional shipping fees when applicable during exchanges. The items you're returning should have absolutely no evidence of wear or use and tags must be 100% fully intact. This includes NO deodorant stains, smoke or perfume scents, animal fur/scent, rips or tears, stains of any kind, makeup, etc. Also, we send all items out nicely to you, so please do the same, no need to be rude. 🙂 If you have any remaining questions please contact us, allow up to 24 hours for a response.